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The Impact of Social Support and Job Stress on Public Health Nurses' Organizational Citizenship Behaviors in Rural Taiwan

Identifieur interne : 000181 ( Psycho/Analysis ); précédent : 000180; suivant : 000182

The Impact of Social Support and Job Stress on Public Health Nurses' Organizational Citizenship Behaviors in Rural Taiwan

Auteurs : Cheng-I Chu [Taïwan] ; Ming-Shinn Lee [Taïwan] ; Hsiang-Ming Hsu [Taïwan]

Source :

RBID : ISTEX:593F4E108357A7B9371181564FB5308E6EA92AF3

English descriptors

Abstract

ABSTRACT Objective: To examine the relationship between job stress, social support, and organizational citizenship behaviors, by using job satisfaction and organizational commitment as intervening variables among public health nurses (PHNs) in rural areas of Taiwan. Design: A cross‐sectional design was used to sample all 265 PHNs in two rural counties of Taiwan. Of those, 231 (87.2%) PHNs responded. Method: A mailed survey questionnaire was sent to subjects for completion in early 2004. Responses were analyzed using descriptive statistics, exploratory factor analyses, and multiple regression analyses. With six multiple regression models, intervening effects were explored by the approach of Baron and Kenny (1986). Results: Supervisor support indirectly influenced organizational citizenship behaviors through the intervening effect of organizational commitment, whereas, kinship support, role ambiguity, and workload demonstrated direct impacts on organizational citizenship behaviors. Conclusions: This study provides insights into how social support and job stress impacted PHNs' organizational citizenship behaviors. Those PHNs who experienced more supervisor support exhibited higher levels of organizational citizenship behaviors via the intervening effect of organizational commitment.

Url:
DOI: 10.1111/j.1525-1446.2006.00599.x


Affiliations:


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ISTEX:593F4E108357A7B9371181564FB5308E6EA92AF3

Le document en format XML

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